College Welfare/ Support

A wide range of advice and support services are available to Hughes Hall students. Whether for physical health, mental health, sexual health, or general wellbeing, please find details and contacts for these services below. 

College Support


Welfare Officers




College Nurse and Counsellor



  • Responsible for site security and student safety.
  • The Porters’ Lodge is staffed from 7am to midnight every day.
  • The emergency contact number outside these times is 07917 535 806


University Support


University Counselling Service (UCS)


CUSU Student Advice Services


Breaking the Silence

  • University campaign which works on preventing and reporting harassment and sexual misconduct.


Crane’s Fund


Support and resources in Cambridge


Your GP

  • Each new student should register with a local General Practitioner.
  • 2 Closest GPs: Lensfield Medical Practice (01223 651020) and Petersfield Medical Practice (01223 350647). 






Cambridge Rape Crisis

  • A helpline service run by women, for women and girls who have survived or are currently experiencing sexual violence. The helpline is also open for family, friends and professionals who are supporting a survivor. 
  • 01223 245 888 (Wednesdays 7.30pm – 9.30pm, Saturdays 3.00pm – 5:30pm & Sundays 10:00am – 12:30pm)
  • (expect a reply in 2-7 days)


iCaSH (Contraception and Sexual Health)

  • Information, advice, screening and treatment for sexual health, such as sexually transmitted infections (STIs), pregnancy and termination advice, and onward referral to antenatal and termination services.
  • Free provision of contraception.
  • 0300 300 3030
  • Lime Tree Clinic (Contraception and Sexual Health), Brookfields Hospital, 351 Mill Road, Cambridge, CB1 3DF.


National support and resources 


Emergency Services

  • 999 for Police, Fire, and Ambulance Services.


Non-emergency Services

  • 111 or for urgent but non-emergency medical advice.
  • 101 for non-emergency police enquiries.


Mind Mental Health

  • Information on mental health, where to get help, medication and alternative treatments, and advocacy. 
  • 0300 123 3393
  • Text 86463
  • Mon – Fri, 9am – 6pm.



  • Friendly, confidential drugs advice.
  • 0300 123 6600
  • Text 82111
  • (or use the anonymous contact form on the website)



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